Frequently asked questions
Q: Is there a Mac version
A: At this time, GDocsOpen works only on Windows OS. If you are interested in having a MAC version, please let us know.
Q: Does it work with google's 2-way authentication?
A: YES, see how.
Q: Why should I pay to get something opened with Google Docs, which is free?
A: GDocsOpen offers an integrated solution between Windows platform and the Google Docs platform.
With GDocsOpen you just double click on any doc or xls file and it opens with Google Docs (and gets uploaded to your Google Docs account).
You can also synchronize local and remote versions with a click of a button, view the local/ remote history and many other.
By buying GDocsOpen you get free version updates of the cool new features that are coming out soon.
Q: What do I need to run GDocsOpen
A: GDocsOpen needs:
- Windows XP / 2003 / Vista / 7
- .NET Framework 4.0
- Internet Explorer 7 or greater
- Internet connection
- Google account
Q: Do I have to pay for future releases of this software?
A: NO! All future releases are available to you at no charge.
Q: Is it safe for me to type my google password on this application?
A: Your password is stored on your PC and is sent via a secure communication channel to Google for authentication, just as when you login via a browser.
If you're afraid of giving away your password, you can choose to enable 2-step verification
We are very serious about privacy and security.
Q: Do you offer support? Does it cost anything?
A: We offer free technical support via email. Just use the contact form if you have any questions / comments.
Q: What happens if I don't like the software? Can I get my money back?
A: We are selling GDocsOpen under a 30 days satisfaction guarantee policy. This means that if for any reason you regret the money spent on GDocsOpen, you can contact us and we will promptly issue a full refund to your order.
Q: What extensions does GDocsOpen support?
A: GDocsOpen supports extensions for the most popular office applications, linke MS Office, Open Office and Star Office: doc, docx, txt, rtf, odt, sxw, xls, xlsx, ods, csv, tsv, tsb, ppt, pps.
