GDocsOpen frequently asked questions

Is there a Mac version

At this time, GDriveSync works only on Windows OS. If you are interested in having a MAC version, please let us know.

 

Why should I pay to get something opened with Google Docs, which is free?

GDocsOpen offers an integrated solution between Windows platform and the Google Docs platform. With GDocsOpen you just double click on any doc or xls file and it opens with Google Docs (and gets uploaded to your Google Docs account).
You can also synchronize local and remote versions with a click of a button, view the local/ remote history and many other. By buying GDocsOpen - which is now at it's first versions - you get free version updates of the cool new features that are coming out soon.
Last but no least, you can give GDocsOpen a try for free for 7 days before spending any money.

 

What do I need to run GDocsOpen

  • Windows XP / 2003 / Vista / 7
  • .NET Framework 4.0 (if it's not installed on your PC, the GDocsOpen installer will take care of that)
  • Internet Explorer 7 or greater
  • Internet connection
  • Google docs account
 

Do I have to pay for future releases of this software?

All minor releases until the next major version of GDocsOpen are available for free and you will be notified to update. However, to get a new release which include significant new features you may have to make a new payment. Discounts will be available for you and we will have a special link or coupon code for our existing clients.

 

Is it safe for me to type my google password on this application?

Your password is stored on your PC and is sent via a secure communication channel to Google for authentication, just as when you login via a browser.

We are very serious about privacy and security.

 

How is the order for GDocsOpen processed? Does it take long? Is it safe?

Our orders are processed by Plimus or PayPal, depending on the one you used for payment. Using any of the two methods, we will not know your credit card details.

 

Do you offer support? Does it cost anything?

We offer free technical support via email. Just use the contact form if you have any questions / comments.

 

What happens if I don't like the software? Can I get my money back?

We are selling GDocsOpen under a 30 days satisfaction guarantee policy. This means that if for any reason you regret the money spent on GDocsOpen, you can contact us and we will promptly issue a full refund to your order.