GDocsOpen frequently asked questions
Is it safe for me to type my google password on this application?
Your password is stored on your PC and is sent via a secure communication channel to Google for authentication, just as when you login via a browser.
We are very serious about privacy and security.
How about docx and xlsx, can I open those with GDocsOpen?
You can open and upload to your Google Docs account docx and xlsx files. However, due to some limitations in the API Google provides at this moment, we cannot offer support for saving them back to your PC.
Can you explain what happens to my documents if I choose the shared Google Docs account that GDocsOpen provide?
If you don't have a Google account or don't want to use it with GDocsOpen, we offer a shared account. The password for this account is private and managed only by us, but we make the account available to all our users to open, edit and save doc and xls documents. After the user closes the file, it automatically gets deleted from our shared account.
Do I have to pay for future releases of this software?
All minor releases until the next major version of GDocsOpen are available for free and you will be notified to update. However, to get a new release which include significant new features you will have to make a new payment. Discounts may be available for you and we will have a special link or coupon code for our existing clients.
How is the order for GDocsOpen processed? Does it take long? Is it safe?
All our orders are processed by Plimus. This is one of the safest online payment processors available. Only Plimus has access to your financial information, we will not know your credit card details.
Can I pay using my PayPal account?
Plimus offers multiple payment options and we are happy to announce that PayPal is one of them.
Do you offer support? Does it cost anything?
We offer free technical support via email. Just use the contact form if you have any questions / commments.
What happens if I don't like the software? Can I get my money back?
We are selling GDocsOpen under a 10 days satisfaction guarantee policy. This means that if for any reason you regret the money spent on GDocsOpen, you can contact us and we will promptly issue a full refund to your order.
Why should I pay to get something opened with Google Docs, which is free?
GDocsOpen offers an integrated solution between Windows platform and the Google Docs platform.
With GDocsOpen you just double click on any doc or xls file and it opens with Google Docs(
and gets uploaded to your Google Docs account).
You can also synchronize local and remote versions with a click of a button, view the local/ remote history and many other.
By buying GDocsOpen - which is now at it's first versions - you get free version updates of the cool new features that are coming out soon.
Last but no least, you can give GDocsOpen a try for free for 7 days before spending any money.
Never really understood why you can't right click on a file and select some option like send to google docs. Still don't understand why Google didn't make something like this. Anyway, glad to see someone read my mind :) ... more
I use Google Docs frequently, and hate that I have to keep a browser tab opened for whenever I need to access a document. After finding your product, I really have it easy. I’m one click away from what I need ... more